Can I Redirect My Order?

If your order has not yet been packed or dispatched, please contact our team as soon as possible on 1300 795 802 and we will do our best to update the delivery address before it leaves our warehouse.

Once your hamper has been packed or dispatched, we are unable to change the address on our end. Any address change or redirection requests must be submitted directly to the courier for action.

Please note:

• Redirection requests are not guaranteed to be successful
• Delivery timeframes may be delayed if a redirection is requested
• Most successful redirections are completed within 24–48 hours, however delays can be longer during busy periods
• A $15 redirection fee applies if the redirection is successful

To avoid delays or additional fees, we strongly recommend double-checking all delivery details before placing your order.